What support is there? 

At this point in time, no-one works full-time for Marykirk.com. All support is on a 'best efforts' basis, in the same way that BT supports ADSL lines. On saying that, we live locally, and have access to the core routers at all times, so we aim to get you running as quickly as possible. 

How reliable is it? 

Downtime so far as been related to specific incidents. We have multiple links to multiple internet connections which means that a single line fault should not bring the service down.   

We've had equipment in the field since early July, and have not suffered equipment failure so far. Nothing has blown down, nothing has failed. The equipment we have selected is designed for harsh conditions so we are confident that it will continue to be reliable.