How do I pay for it? 

We ask for the installation fee and first months rental once your equipment is installed and working to our satisfaction. We prefer to use direct debits - as you are billed on the correct days for the correct amount. We use the payment provider 'GoCardless' for this service - they act as a broker between us and you. By doing this, we never see your bank details. You can always pay each invoice using Bank Transfer - our invoices always contain links to both methods.

We will always send you a monthly VAT invoice via email for your records. This doesn't mean that your payments have failed. If you fall behind, we will email you a statement showing the payments we've received and the invoices we've generated.

Contractual terms 

Wireless Service = 12 Months

Fibre Service = 24 Months

• After your initial contact term is up, 1 months notice in writing will be needed to cancel your service.

• Terminating your service earliy will incur costs.